Mangoary Privacy Policy and Cookie Policy

 

Effective Date: May 29, 2026

This Privacy Policy and Cookie Policy explains how Mangoary collects, uses, discloses, stores, and protects personal information when you visit, access, use, create an account, place an order, leave a review, participate in a membership, loyalty, or rewards program, subscribe to marketing communications, or otherwise interact with mangoary.com and any related online services that link to this Privacy Policy.

Mangoary is operated by KZHDFSO INC.

For purposes of this Privacy Policy, “personal information” or “personal data” means information that identifies, relates to, describes, can reasonably be associated with, or could reasonably be linked to an individual, household, browser, or device, as defined under applicable privacy laws.

By using our website, creating an account, purchasing products, submitting information, or otherwise interacting with Mangoary, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We collect personal information in three main ways:

1. Information you provide directly to us;

2. Information collected automatically when you visit or interact with our website; and

3. Information received from third-party service providers, partners, or platforms.

2. Information You Provide to Us

We may collect information you choose to provide, including:

  • Name;
  • Email address;
  • Phone number;
  • Billing address;
  • Shipping address;
  • Account username and password;
  • Order information and purchase history;
  • Payment-related information;
  • Customer support communications;
  • Return, exchange, refund, or warranty requests;
  • Product reviews, ratings, photos, comments, or other user-generated content;
  • Membership, loyalty, points, referral, discount, or rewards program information;
  • Marketing preferences;
  • Survey responses or feedback;
  • Any other information you choose to provide.

We collect this information when you:

  • Create an account;
  • Place or attempt to place an order;
  • Contact customer support;
  • Subscribe to email or SMS marketing;
  • Leave a product review;
  • Participate in a rewards, loyalty, referral, or membership program;
  • Use website search, forms, chat, or other interactive features;
  • Communicate with us by email, SMS, website form, or other methods.

3. Customer Accounts

If you create an account on mangoary.com, we may collect and store account-related information, including your name, email address, password, shipping address, billing address, order history, saved preferences, membership status, rewards points, and related account activity.

You are responsible for maintaining the confidentiality of your login credentials. If you believe your account has been accessed without authorization, please contact us immediately at support@mangoary.com.

4. Payment Information

Payments on our website are processed by third-party payment providers, including Stripe, PayPal, Apple Pay, Google Pay, credit card networks, debit card networks, and other payment methods available at checkout.

When you enter payment information, you are providing that information directly to the applicable payment provider, not directly to Mangoary. We do not directly store your full credit card number, debit card number, or complete financial account information.

We may receive limited payment-related information, such as:

  • Payment confirmation;
  • Transaction ID;
  • Payment method type;
  • Billing details;
  • Fraud review results;
  • Last four digits of a payment card, where applicable.

The processing of payment information is also subject to the privacy policies and terms of the applicable payment providers.

5. Shipping, Delivery, and International Orders

We share necessary order and shipping information with shipping carriers, fulfillment partners, logistics providers, customs brokers, and related service providers so they can process, ship, deliver, and track your order.

This may include:

  • Name;
  • Shipping address;
  • Phone number;
  • Email address;
  • Order details;
  • Tracking number;
  • Customs, tax, or import-related information, where applicable.

Mangoary may sell and ship products to customers in different countries or regions. For international orders, your information may be used to comply with customs, tax, import, export, shipping, and delivery requirements.

6. Product Reviews and User-Generated Content

If you submit a product review, rating, photo, comment, or other content on our website, that content may be displayed publicly along with your name, nickname, initials, general location, or other information you choose to provide.

Please do not submit any personal information in reviews or public content that you do not want others to see.

We may use reviews, ratings, photos, comments, and other user-generated content for website display, product improvement, marketing, advertising, customer engagement, and related business purposes, subject to applicable law.

7. Membership, Loyalty, Rewards, and Referral Programs

If we offer membership, loyalty, points, rewards, referral, discount, or similar programs, we may collect and use information related to your participation, including:

  • Account information;
  • Purchase history;
  • Points or rewards balance;
  • Membership status;
  • Referral activity;
  • Discount or coupon usage;
  • Program preferences;
  • Program communications and activity.

We use this information to operate the program, provide benefits, prevent abuse, personalize offers, and improve customer experience.

8. Information Collected Automatically

When you visit or interact with our website, we and our service providers may automatically collect certain information, including:

  • IP address;
  • Browser type and version;
  • Device type;
  • Operating system;
  • Referring website, search engine, advertisement, or campaign source;
  • Pages viewed;
  • Products viewed;
  • Search queries entered on our website;
  • Items added to cart;
  • Checkout activity;
  • Purchase activity;
  • Date and time of visit;
  • Time spent on pages;
  • Clicks, scrolling, and other website interactions;
  • Approximate location derived from IP address;
  • Cookie identifiers, pixel identifiers, and similar tracking data;
  • Website performance, diagnostic, and error information;
  • Interactions with our emails, advertisements, or website features.

We use this information to operate the website, improve performance, analyze shopping behavior, personalize your experience, prevent fraud, maintain security, measure marketing performance, and support advertising.

9. Cookies, Pixels, and Similar Technologies

Our website uses cookies, pixels, tags, scripts, local storage, and similar technologies.

A cookie is a small text file placed on your browser or device. Cookies may be session cookies, which expire when you close your browser, or persistent cookies, which remain on your device until they expire or are deleted.

We may use these technologies to:

  • Keep products in your shopping cart;
  • Remember your preferences;
  • Keep you logged into your account;
  • Enable checkout and payment functions;
  • Improve website speed, performance, and functionality;
  • Understand how visitors use our website;
  • Measure product interest and customer behavior;
  • Prevent fraud and protect website security;
  • Measure email, SMS, and advertising performance;
  • Support abandoned cart, browse abandonment, and personalized marketing flows;
  • Show relevant advertisements on third-party platforms;
  • Measure the effectiveness of advertising campaigns.

10. Categories of Cookies We Use

We may use the following categories of cookies and similar technologies:

1. Strictly Necessary Cookies

These cookies are required for the website to function. They help enable core features such as shopping cart, checkout, account login, payment processing, fraud prevention, and website security.

You may be able to block these cookies through your browser settings, but some parts of the website may not function properly.

2. Functional Cookies

These cookies help remember your preferences and improve your experience, such as region, language, account preferences, recently viewed products, or saved shopping activity.

3. Analytics and Performance Cookies

These cookies help us understand how visitors use our website, which pages are most popular, how users navigate the site, and how we can improve website performance.

We may use tools such as Google Analytics or similar analytics services.

4. Advertising and Targeting Cookies

These cookies, pixels, and similar technologies help us measure advertising performance and show relevant ads to you on third-party platforms.

We may use advertising tools such as Meta Pixel, Google Ads, TikTok Pixel, and similar services. These tools may collect or receive information from our website and other websites or apps to provide measurement services, targeted advertising, cross-context behavioral advertising, remarketing, and ad personalization.

Certain advertising or analytics activities may be considered “selling,” “sharing,” or “targeted advertising” under some privacy laws.

11. Tailored Advertising and Matched Audiences

We may use third-party advertising services to promote Mangoary products after you visit our website or interact with us.

We and our advertising partners may use cookies, pixels, tags, and similar technologies to collect information about your activities over time and across websites, apps, devices, and services. This may help us deliver relevant advertising and measure ad performance.

We may also use customer lists, such as email addresses or phone numbers, to create custom audiences, matched audiences, lookalike audiences, or similar advertising segments on platforms such as Meta, Google, TikTok, or other advertising platforms.

Where required by law, you may opt out of targeted advertising, sale, or sharing of personal information.

12. Email and SMS Marketing

We use Klaviyo and similar service providers to manage email marketing, SMS marketing, automated marketing flows, customer segmentation, and marketing performance.

If you sign up for our email or SMS marketing, we may use your contact information, purchase history, browsing behavior, cart activity, product interest, and marketing preferences to send you:

  • Promotional emails;
  • SMS messages;
  • Discount offers;
  • Product updates;
  • Abandoned cart reminders;
  • Browse abandonment reminders;
  • Back-in-stock alerts;
  • Post-purchase messages;
  • Loyalty or rewards updates;
  • Other brand communications.

You may unsubscribe from marketing emails by clicking the “unsubscribe” link in our emails.

If SMS marketing is enabled, you may opt out by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT, or by following the instructions provided in the message. Message and data rates may apply.

Even if you opt out of marketing, we may still send transactional or service-related messages, such as order confirmations, shipping updates, account notices, password reset emails, fraud alerts, or customer service replies.

We do not sell your SMS opt-in consent or phone number for third parties’ independent marketing purposes. We may share SMS-related information with service providers, such as Klaviyo, only as needed to provide messaging services, comply with law, prevent fraud, or operate our business.

13. Information from Third Parties

We may receive information about you from third parties, including:

  • WooCommerce and WordPress service providers;
  • Payment processors;
  • Shipping and fulfillment providers;
  • Fraud prevention providers;
  • Analytics providers;
  • Advertising platforms;
  • Klaviyo and other marketing providers;
  • Customer support tools;
  • Review, loyalty, referral, or rewards service providers;
  • Social media platforms;
  • Data enrichment, verification, or marketing partners, where permitted by law.

We may combine information received from third parties with information we collect directly from you or automatically through our website.

14. How We Use Personal Information

We may use personal information for the following purposes:

  • To operate, maintain, and improve our website; 
  • To process, confirm, and fulfill orders;
  • To process payments and prevent payment fraud;
  • To ship products and provide delivery updates;
  • To handle returns, exchanges, refunds, and customer service requests;
  • To create, manage, and secure customer accounts;
  • To manage product reviews and user-generated content;
  • To operate membership, loyalty, rewards, referral, or discount programs;
  • To personalize your shopping experience;
  • To recommend products that may interest you;
  • To send transactional messages;
  • To send marketing emails or SMS messages, where permitted;
  • To support abandoned cart and browse abandonment reminders;
  • To measure and improve website performance;
  • To analyze customer behavior, product interest, and marketing effectiveness;
  • To show relevant advertisements;
  • To create advertising audiences, where permitted;
  • To detect, investigate, and prevent fraud, abuse, security incidents, or unauthorized access;
  • To comply with legal, tax, accounting, customs, shipping, and regulatory obligations;
  • To enforce our Terms of Service and other policies;
  • To protect our rights, property, customers, business, and website.

15. How We Share Personal Information

We may share personal information with trusted third parties that help us operate our business, including:

  • Website hosting providers;
  • WordPress and WooCommerce service providers;
  • Payment processors;
  • Shipping carriers, fulfillment partners, and logistics providers;
  • Customs, tax, and international shipping service providers;
  • Customer support providers;
  • Email and SMS marketing providers, including Klaviyo;
  • Analytics providers;
  • Advertising platforms, including Meta, Google, TikTok, and similar platforms;
  • Fraud prevention and security providers;
  • Review, membership, loyalty, referral, or rewards service providers;
  • Professional advisors, such as lawyers, accountants, auditors, and insurers;
  • Government authorities, regulators, customs authorities, courts, or law enforcement when required by law;
  • Business transaction parties if we are involved in a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar transaction.

We do not sell personal information for money. However, certain advertising, analytics, remarketing, or tracking activities may be considered a “sale,” “sharing,” or “targeted advertising” under some U.S. state privacy laws.

16. Third-Party Service Providers and Controllers

Some third-party services used on or through our website may collect, process, or control personal information according to their own privacy policies.

These third parties may include, but are not limited to:

  • Stripe;
  • PayPal;
  • Apple Pay;
  • Google Pay;
  • WooCommerce;
  • WordPress-related service providers;
  • Klaviyo;
  • Google Analytics;
  • Google Ads;
  • Meta;
  • TikTok;
  • Shipping and fulfillment partners;
  • Fraud prevention providers;
  • Review, loyalty, or rewards tools.

These third parties may use information to provide their services, improve their systems, prevent fraud, measure performance, comply with law, and, where applicable, provide analytics or advertising services. We encourage you to review the privacy policies of third-party services you use or interact with.

17. Legal Bases for Processing for EEA, UK, and Swiss Users

If you are located in the European Economic Area, the United Kingdom, or Switzerland, we process personal information based on one or more legal bases, including:

  • Performance of a contract: to process and fulfill your order, manage your account, provide customer service, and deliver products;
  • Consent: for certain cookies, marketing communications, SMS messages, or other processing where consent is required;
  • Legitimate interests: to improve our website, prevent fraud, secure our services, understand customer interests, and conduct appropriate marketing;
  • Legal obligations: to comply with tax, accounting, customs, consumer protection, regulatory, and legal requirements.

18. International Data Transfers

Mangoary may serve customers in multiple countries and regions. If you access our website or purchase from us from outside the United States, your personal information may be transferred to, stored in, or processed in the United States or other countries where we or our service providers operate.

These countries may have data protection laws that differ from those in your location. Where required by applicable law, we take appropriate steps designed to protect personal information transferred internationally.

19. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Processing and fulfilling orders;
  • Providing customer support;
  • Maintaining customer accounts;
  • Managing reviews, memberships, loyalty, rewards, or referral programs;
  • Sending marketing communications unless you opt out;
  • Maintaining business, tax, accounting, customs, and legal records;
  • Preventing fraud and abuse;
  • Resolving disputes;
  • Enforcing agreements and policies;
  • Complying with legal obligations.

Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.

When personal information is no longer reasonably needed, we may delete, de-identify, anonymize, or aggregate it.

20. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, system, transmission, or storage method is completely secure. We cannot guarantee absolute security of personal information. You should protect your account login information, use a strong password, and notify us if you believe your account or personal information has been compromised.

21. Your Choices

You may have choices regarding how we use your personal information.

1. Account Information

You may access, update, or correct certain account information by logging into your account, where available.

2. Email Marketing

You may unsubscribe from promotional emails by clicking the “unsubscribe” link in our marketing emails.

3. SMS Marketing

You may opt out of SMS marketing by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any marketing text message, or by following instructions provided in the message.

4. Cookies

You can manage cookies through your browser settings. You may be able to block, delete, or refuse cookies.

Please note that if you disable cookies, some website features may not function properly, including shopping cart, checkout, account login, personalization, or payment features.

5. Targeted Advertising

You may opt out of certain interest-based advertising through industry opt-out tools, browser settings, mobile device privacy settings, or platform-specific privacy settings.

Where required by law, we may also provide a “Your Privacy Choices” or “Do Not Sell or Share My Personal Information” link.

22. Global Privacy Control and Do Not Track

Some browsers or extensions may allow you to send privacy preference signals, such as the Global Privacy Control.

Where required by applicable law and technically feasible, we will process legally recognized opt-out preference signals.

Our website does not currently respond to browser “Do Not Track” signals because there is no uniform industry standard for how such signals should be interpreted.

23. U.S. State Privacy Rights

If you are a resident of a U.S. state with an applicable privacy law, you may have some or all of the following rights, subject to legal limitations:

  • Right to know or access the personal information we collect about you;
  • Right to request a copy of your personal information;
  • Right to correct inaccurate personal information;
  • Right to delete personal information;
  • Right to data portability;
  • Right to opt out of sale, sharing, or targeted advertising;
  • Right to limit certain uses or disclosures of sensitive personal information, where applicable;
  • Right to appeal a privacy request decision, where required by law;
  • Right not to be discriminated against for exercising privacy rights.
  • To submit a privacy request, please contact us at: Email: support@mangoary.com

We may need to verify your identity before processing your request. Verification may require information such as your email address, shipping address, order information, or other information reasonably necessary to confirm your identity.

24. California Privacy Notice

This section applies to California residents where applicable.

Depending on how you interact with Mangoary, we may collect the following categories of personal information:

Category Examples Sources Purposes
Identifiers Name, email, phone number, billing address, shipping address, IP address, account information You, your device, service providers Orders, accounts, support, marketing, fraud prevention
Commercial information Products purchased, viewed, returned, reviewed, or added to cart You, website activity, service providers Order fulfillment, analytics, personalization, support
Internet or network activity Website visits, browsing activity, search queries, cookie IDs, ad interactions, cart activity Your device, cookies, analytics and advertising tools Website operation, analytics, advertising, security
Geolocation data Approximate location derived from IP address Your device, service providers Localization, fraud prevention, analytics, shipping
Payment-related information Payment confirmation, transaction ID, payment method type, billing details Payment processors Payment processing, accounting, fraud prevention
Customer service information Emails, messages, return requests, support history You, customer support tools Customer support and service improvement
User-generated content Reviews, ratings, photos, comments You Product reviews, community features, marketing, customer engagement
Inferences Product preferences, shopping interests, marketing segments, loyalty activity Website activity, analytics, service providers Personalization, analytics, marketing

We may disclose these categories of personal information to service providers, payment processors, shipping partners, fraud prevention providers, analytics providers, advertising partners, marketing providers, customer support providers, and other parties described in this Privacy Policy.

We do not knowingly sell personal information for money. However, our use of advertising cookies, pixels, analytics tools, matched audiences, or similar technologies may be considered “selling” or “sharing” under California law.

California residents may have the right to:

  • Know what personal information we collect, use, disclose, sell, or share;
  • Request deletion of personal information;
  • Request correction of inaccurate personal information;
  • Request a copy of personal information;
  • Opt out of sale or sharing of personal information;
  • Limit the use or disclosure of sensitive personal information, where applicable;
  • Not be discriminated against for exercising privacy rights.

To exercise California privacy rights, contact us at:

Email: support@mangoary.com

Where required, we may provide a “Your Privacy Choices” or “Do Not Sell or Share My Personal Information” link on our website.

25. Notice for EEA, UK, and Swiss Users

If you are located in the European Economic Area, the United Kingdom, or Switzerland, you may have additional rights under applicable data protection laws, including the right to:

  • Access your personal information;
  • Correct inaccurate personal information;
  • Request deletion of personal information;
  • Restrict or object to certain processing;
  • Request data portability;
  • Withdraw consent where processing is based on consent;
  • Lodge a complaint with your local data protection authority.

To exercise your rights, please contact us at:

Email: support@mangoary.com

26. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided us with personal information, please contact us at support@mangoary.com, and we will take appropriate steps to delete such information.

We do not knowingly sell or share personal information of individuals under 16 years of age.

27. Third-Party Links and Features

Our website may contain links to third-party websites, apps, platforms, payment providers, social media pages, or services.

We are not responsible for the privacy practices, content, security, or policies of third parties. We encourage you to review their privacy policies before providing personal information or interacting with their services.

28. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the “Last Updated” date at the top of this page. Your continued use of our website after the updated Privacy Policy is posted means you acknowledge the updated policy.

If we make material changes, we may provide additional notice where required by law.

29. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your privacy rights, please contact us at:

Mangoary
Operated by KZHDFSO INC
Website: mangoary.com
Email: support@mangoary.com

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